We do not offer direct exchanges at the moment.

If you wish to change the size or select a different product, a new order must be placed at the current price, including applicable shipping fees.

Returns are accepted under the following conditions:

• Request must be made within 14 days of delivery
• Items must be unused, unworn, unwashed, and in original condition, free from damage, odor, or alterations
• All original packaging, tags, and accessories must be included

We do not offer direct exchanges at this time.

If you wish to change the size or select a different product, a new order must be placed at the current price, including applicable shipping fees.

Refunds or replacements are only provided in the following cases:

• The item is defective
• The wrong item was shippedT

To request a refund or replacement:
Claims must be submitted within 7 days of delivery

Customers must provide:

• Clear photo evidence of the item
• Photo of the shipping label

Return shipping costs are the responsibility of the customer.

Original shipping fees are non-refundable.

Orders may be cancelled only before they are shipped.

Once an order has been dispatched, it cannot be cancelled and must follow the return process

We start preparing your order right away. Orders are processed within 1–2 business days, and once shipped:

• Korea, Japan, Singapore: usually arrives within 3–5 business days
  
• Australia, UK, France, Italy: usually arrives within 2–4 business days

Please note that customs or local delivery conditions can occasionally cause slight delays, but we always aim for a smooth and fast delivery.

Yes. As soon as your order is shipped, you’ll receive a tracking link so you can follow your delivery every step of the way.

• EMS (Korea Post)

You’ll receive tracking details as soon as your order has been shipped

Yes. We offer free shipping on:

• Orders over 50,000 KRW within Korea
• Orders over USD 150 for international destinations

To make your experience seamless:

• We currently ship to a selected list of countries
• International orders are shipped on a DDU (duties unpaid) basis. This means customs duties, VAT, or local fees may be charged upon delivery depending on your country
• Orders are processed quickly, so we recommend double-checking your details including the delivery address before placing your order

• Orders within Korea are charged in KRW
• International orders are charged in the selected countries currency

Your payment provider will handle any currency conversion if needed.

Payment is securely processed at checkout at the time your order is confirmed.

Any difference in the final charged amount may be due to exchange rate fluctuations or fees applied by your bank or payment provider for international transactions.

If your payment is unsuccessful, please retry or use an alternative payment method. Most issues are resolved by attempting the transaction again.

Customs duties and taxes are not included in the product or shipping price. These charges are set by your local authorities and may be collected at delivery.

We recommend checking with your local customs office in advance so there are no surprises when your order arrives.

Our activewear is designed to support different types of movement and preferences.

• ACTIF is performance-focused, made from regenerated nylon with a smooth, sculpting feel and high compression. It is ideal for running, gym training, and high-intensity workouts.
  
• SOFTIVE is comfort-focused, made from recycled polyester with an ultra-soft, second-skin feel and medium to high compression. It is ideal for yoga, pilates, and everyday movement.
  

Choosing between the two depends on whether you prioritize structured support or all-day comfort.